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bestiary - stuck payment

Сообщение  Сообщение #1 
Группа guest
I put on sale some minerals and it appears like someone has bought it yesterday evening, but i didnt get any message about that lot being bought in trade reports and if it was bought, i havent received any HC payment yet.

20 Марта 2019 19:14:20
20 Марта 2019 19:14:20
Сообщение  Сообщение #2 
Группа guest
looks like i received the HC for it now, but "now" is two days later on 20.3. 23:21, so there probably was some bug and maybe fixed?
21 Марта 2019 01:22:03
21 Марта 2019 01:22:03
Сообщение  Сообщение #3 
Группа guest
Hello Flatbe,

when the bestiary states a lot was bought it means only that a player has clicked the "buy" button.
What now happens is that a gigalord will fly to the person which bought it and delivers the resources. In the same go the gigalord will collect the HC from the buyer.
After this happened you will receive the HC from the sale.
You do not receive your HC earlier because it's possible to abort buying a lot while the gigalord is still going for it.
21 Марта 2019 01:39:42
21 Марта 2019 01:39:42
Сообщение  Сообщение #4 
Группа guest
i do understand that, but that whole process takes about 2 hrs usually? Iv been using bestiary to sell items many times, it never took this long.
21 Марта 2019 02:36:56
21 Марта 2019 02:36:56
Сообщение  Сообщение #5 
Группа guest
My bad, I read over the "2 days later" thing.


Well, actually the shown date is not when someone bought your offer. It states when you put your offer up for sale. You can not see when exactly someone bought it.
So the 2 days to which you refer may be irrelevant. Someone needs to look at the database to figure out if everything was right.

But if there really were like 24 hours in between buying and delivering there really may be something else going on. I know of delivery times of up to 4.5 hours per way in bestiaries. But even that added up to all ways usually doesn't result in a 24 hour delay.
21 Марта 2019 04:30:51
21 Марта 2019 04:30:51
Сообщение  Сообщение #6 
Группа guest
Open Main menu > Notepad, there must be Operations with Hydarian crystals log.
22 Марта 2019 02:29:06
22 Марта 2019 02:29:06
Сообщение  Сообщение #7 
Репутация 339
Группа Terminator 172 32 50 Сообщений 5137
It is possible, that delivery time could be long. And it depends on a level of a gigalord.
29 Марта 2019 08:19:43
29 Марта 2019 08:19:43

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